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Order Status

Finding the status of your order is easy to do.

  1. Check Your Email. You are required to enter an e-mail address during Checkout, so that you may receive emails regarding the status of your order.
  2. Visit the Website. Information about your open orders, tracking, and past orders is available within your Westcott Account.
  3. Contact Us. If you have any additional questions, please contact our Customer Service department.

Order Tracking

At our warehouse, tracking numbers are assigned, when applicable, to packages immediately upon shipment and generally appear on our website along with your order information. However, it may take up to 48 hours before the package is checked into the carrier's tracking system. Even though your package has already shipped from our warehouse and is on the way to you, the carrier may not be able to provide any information about your package for up to 48 hours.