Thank you for purchasing Westcott gear.
The warranties offered on Westcott products vary between the different product lines. Please refer to specific product pages for warranty type.
One Year Warranty
F.J. Westcott Co. warrants to the original consumer purchaser that this product, if used in accordance with these instructions, will be free of defects in material and workmanship for one year from date of original purchase from an authorized Westcott Dealer/Retailer. At F.J. Westcott's option, defective product will be repaired, replaced or substituted with a product of equal value.
Limited Lifetime Warranty
F.J. Westcott Co. warrants to the original consumer purchaser (who submits proof of purchase from an authorized Westcott Dealer/Retailer) that this product, if used in accordance with these instructions, will be free of defects in material and workmanship for as long as he or she owns the product. At F.J. Westcott's option, defective product will be repaired, replaced or substituted with a product of equal value.
To Obtain Warranty Service:
You must contact Westcott to receive a Return Authorization number before sending products. Westcott reserves the right to determine whether the returned merchandise is to be repaired, replaced, or returned. The customer is responsible for the shipping cost for the return shipment. Westcott will bear no responsibility for any items returned without following these procedures. To obtain warranty service, send the product, shipping paid, along with an explanation of the defect, the proof of purchase from an authorized Westcott Dealer/Retailer (which must include the original purchase date for establishing one year warranty eligibility) and your name, address and telephone number to the address below. The Return Authorization number must appear on or near the shipping label.
Repair or replacement as provided under this warranty is the exclusive remedy under this warranty. F.J. Westcott Co. shall in no event be liable for any incidental or consequential damages. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may have other rights which vary from state to state. For product requiring a battery, the battery is not warranted.
Product Warranty Registration
Please upload a copy of your receipt. Accepted formats include PDF, JPG, JPEG, PNG, GIF and DOC. Common methods are scanning, printing a PDF and taking a photo with a cell phone app or camera.