Depending on the merchandise you purchase from the Westcott and the location to which the products will be delivered, different shipping methods are available. At checkout, you will be prompted to choose a shipping method for your merchandise.
Shipping costs are based on the shipping method of choice for your merchandise and the value of the total order. Your total shipping charges will automatically compute during checkout prior to the completion of your order.
Your order must be received and clear credit authorization by 12 p.m. (noon) EST or your order may not be processed until the following business day. Due to the holiday season, we are experiencing a high volume of orders. Turnaround times may be delayed up to 3 days. We sincerely apologize for any inconvenience.
Business days are Monday through Friday, 9am to 5pm, excluding United States federal holidays.
The availability of a product is clearly noted on the product detail page as "In Stock" or "Backorder." Most products are In Stock and ready to ship. Some products are either not yet available (Pre-Order) or temporarily out-of-stock (Backorder). For more information, please read the details below.
Expected shipment times specify when a product is expected to leave our warehouse, not when the product will arrive at its final shipping destination. After your order leaves our warehouse, delivery times vary according to the shipping method you select during checkout and the location of your shipping address.
Most orders for In-Stock products begin shipping as soon as your online purchase is completed. Products are shipped once they are located in stock, your payment is approved, and the receiving address is verified. In-Stock products leave the warehouse in 1-2 full business days.
After your order leaves our warehouse, delivery times vary according to the shipping method you select during checkout and the location of your shipping address.
Advanced Sale products are products that are not in stock but available for advanced purchase on our site. Advanced Sale products are shipped directly once they arrive in stock. You will be notified of the status of your Advanced Sale product via e-mail.
Expected shipment time (for example, "Advanced Sale: Buy now for shipping 4-6 weeks") is indicated on the product detail page.
Backorder products are products that are temporarily out of stock but available for purchase on our site. A backorder product that you may order is shipped directly to you once it is back in stock. You will be notified of the status of your product via e-mail. Expected shipment time (for example, "Backorder: Buy now for shipping in 4-6 weeks") is indicated on the product detail page.
Orders are shipped to residents of the United States and Canada. Free ground shipping on orders over $50 available to residents of the United States. Shipping on business days only, including Monday-Friday, excluding federal holidays within the United States. Excludes used, refurbished, clearance, and closeout discounted items.
We make every attempt to fulfill orders based on customer requested ship date; however events such as holidays, severe weather conditions, and unforeseen circumstances beyond our control can force exceptions to delivery estimates.
Lithium Ion batteries may be subject to additional shipping fees and restrictions. Please reference the International Civil Aviation Organization Council for the most up to date rules and regulations.
You will not be billed for products purchased with a credit card until the products have shipped. You may be billed for products purchased with a debit or bank card immediately upon order confirmation.
If you have any additional questions, please contact our Customer Service department.
We are pleased to offer shipping to multiple addresses. This feature allows you to send products in your Shopping Cart, from one order, to more than one shipping address. Simply follow the prompts to enter each address during Checkout for each product. Please note products in your order sent to multiple addresses may be shipped from our warehouse at separate times.