Return an Item You Ordered

To initiate a return on an item that you ordered from this website, please follow these steps:

    1. Complete the form.
    2. We will email you a Return Authorization (RA) Number. We will not accept shipments without an RA Number.
    3. Properly package the item(s) to ensure protection from damage in shipping. Include the RA Number on the outside of the box.
    4. We strongly recommend shipping merchandise via FedEx, UPS, or another delivery service that provides tracking information and insurance. You are responsible for return shipping charges and international fees.
    5. Ship your return to:

F.J. Westcott Co.
Attn: RA #0000000 ← Use your RMA number
1425-B Holland Road
Maumee, Ohio 43537

 

European Union Customers:

Customers in the European Union have the statutory right to withdraw from their purchase within 14 days of receiving their order, in accordance with EU Directive 2023/2673. To exercise this right, use the "Withdrawal Contract" link in the footer of our website.

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