How can I get service for my Westcott product?
To initiate a product warranty service or repair request, please complete the following steps:
- Complete the form on this page.
- We will email you a Return Authorization (RA) Number. We do not accept shipments without an RA Number.
- Properly package the item(s) to ensure protection from damage in shipping. Include the RA Number on the outside of the box.
- We strongly recommend shipping merchandise via FedEx, UPS, or another delivery service that provides tracking information and insurance. You are responsible for return shipping charges and any international fees.
- Ship your return to:
F.J. Westcott Co.
Attn: RA #0000000 ← Use your RMA number
1425-B Holland Road
Maumee, Ohio 43537